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Delivery Information

Local delivery information

With studios strategically located in the south-west NSW towns of Cootamundra, Temora and Young, and outlets in Boorowa and Harden, we are ideally placed to deliver beautiful flowers across the region on the same day they are ordered.

If you would like flowers delivered to a location that does not appear on our list, DO NOT GIVE UP. PLEASE CONTACT US BY PHONING (+61 2) 6382 1586 to discuss how we can help you – there is always a way!

Delivery is usually available within 24 hours, and we pride ourselves on sending our flowers far and wide on a daily basis. However, occasionally it may take a little longer because our studios (and recipients) are located in rural and regional areas, subject to changing local conditions. Where ever and whenever we experience a challenging delivery situation, we will contact you to discuss the options available.

Normal delivery hours for Native Botanical studios are between 9am and 6.30pm Monday to Saturday for residential addresses and between 9.00am and 5.00pm, Monday to Friday, for business addresses. We cannot guarantee a specific delivery time. We will make every attempt to fulfil your request but cannot guarantee it.

If your delivery is urgent PLEASE CONTACT US BY PHONING (+61 2) 6382 1586. We will provide you with immediate advice on delivery availability and do our utmost to deliver your flowers.

Our studios close on public holidays, and therefore we will deliver your gift on the next business day.

A standard delivery fee of $10.00 will be added to your order. This fee covers delivery of your flowers anywhere within our direct delivery locations.

Sometimes, because of the (usually remote) location of the recipient, or for other reasons beyond our control (eg impassable roads), we may need to contact the recipient and discuss the best way of getting your flowers to them.

Delivery to hospitals, nursing homes and retirement villages

For hospital, nursing home or retirement village deliveries, please provide us with the following information about the recipient:

  • Name and address of the hospital/nursing home/retirement village
  • Whether the recipient is a patient/resident or part of the staff
  • Ward name and/or room number if the recipient is a patient

For hospital and nursing home deliveries, we recommend sending flowers and gifts that are already arranged in a container.

We also suggest that you avoid sending loose, cut flowers as there is usually a limited number of suitable vases available.

One final tip: Select one of our beautiful compact designs as space in wards and rooms is often restricted.

Delivery to hotels, motels and B&Bs

For deliveries to hotels, motels and B&Bs, please provide us with the following information about the recipient:

  • The name of the Hotel, Motel or B&B and address
  • Whether the recipient is a guest or part of the staff
  • Room name or number if the recipient is a guest

Delivery of flowers to funeral services

With a long history of working closely with families and funeral directors, we treat funeral orders with the highest of priority. To ensure that your flower order is fulfilled as smoothly as possible please supply the following information in the message:

Delivery Date: Please insert date of the funeral service
First Name: Of the deceased
Last Name: Of the deceased
Address Details: Name of the funeral home or location of the funeral service
Contact phone: Of a relative
Additional/Special
Delivery Instructions:
Time of the funeral

 

If your delivery is urgent PLEASE CONTACT US BY PHONING (+61 2) 6382 1586. We will provide you with immediate advice on delivery availability and do our utmost to deliver your flowers.